Concordia Home Care and Nursing Services LLC   Concordia Health Mobile Lab

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Administrative Policy

Administrative Policy

Mission Statement

The Agency’s mission is to provide professional and paraprofessional services to patients in their homes assisting them to achieve the highest level of potential in their day-to-day self-care activities. We are committed to providing high-quality, multidisciplinary care by professionals who recognize the need for a comprehensive assessment of needs from both the patient’s and professional’s point of view.

Vision Statement

We strive to be one of the leading providers of a wide range of quality home health care services, recognized for enduring dedication to providing innovative, professional, and compassionate care to the communities we serve.

Philosophy

Our goals and services are based on two fundamental philosophical principles: the belief in the innate worth of the aged and disabled individual; and the belief that each individual, regardless of age, race, color, creed, sex, national origin, or handicap(s) is entitled to maximize his potential as a human being and as a member of society.

This Agency contends that the aging process is a normal state in the development of any individual and that chronic disease and disability are, to some degree, a part of that process. This Agency is dedicated to rehabilitating aged and disabled individuals within the confines of their residence, so that they may maximize their contributions and fulfill their goals as a family member and members of society with a minimum of conflict.  In accomplishing this end, it is felt that the self-respect of the individual can and will be enhanced.

The Agency is also a vital member of its community.  As an employer, the Agency practices non-discrimination and strives to provide opportunities for personal and professional growth. As an integral part of the business community, the Agency makes every effort to serve the people with attention to current area practices and specific needs.

SERVICES PROVIDED Patient Care Policies (Refer to Agency Administrative Introduction Policy for agency-specific service details)

The Agency is dedicated to providing the most qualified personnel to the patient in his/her own home to maximize and fulfill his/her goals as a member of the community.

Services are available 24 hours a day, seven days a week using an after-hours answering service and on-call procedures after normal working hours, weekends, and holidays.  As needed, staff may be assigned to make patient visits after normal business hours.

We offer services to the extent that appropriate professional staff are either hired or contracted according to our agency’s license.  for the additional services listed below will also be available:

This agency does not provide volunteer services. This agency does not have a medical delegation.

Professional License Verification

All staff with professional credentials will be verified on hire and at the time of their license renewal with the appropriate professional State Board.

Physician License Verification Physician verification/credentialing is conducted at the time of the first patient referral and once yearly thereafter. This is conducted online through the State Medical Board, if applicable to the agency.