Office Staff Training

What You'll Learn

  • 1 Cultural Awareness/Diversity
  • 2 Emergency/Disaster
  • 3 Complaints and Grievances
  • 4 HIPAA
  • 5 Communication Barriers
  • 6 Workplace/Patient Safety (OSHA)
  • 7 Patient Rights and Responsibilities
  • 8 Corporate Compliance
  • 9 Ethics
  • 10 Fraud, Abuse, and Whistle blowing
  • 11 Knowledge Check – Office Staff Training